
When I had the idea to start this blog and hopefully one day write a book with its content, I hadn’t heard that much about happiness in the workplace. Things have changed since then and being happy at work is increasingly important both to employees and to employers. With a quick search in Google I found several books and web sites about this specific topic. I have read the book “Happiness at work” from Dr. S. Rao (will tell more about it some other day) and I learned this week it has also become a science based on data collected over several years.
I received an intriguing message through LinkedIn – it was an invitation to a conference and cocktail called “Science of Happiness@Work”. After reading about the company organizing the event and the speaker, I decided to go with my husband and asked to bring the baby since we had no one who could watch her.
This conference was very timely to me – on one side it gave me new content for my blog; on the other, it helped me understand better the efforts in place in the company I work for to improve employee engagement and the initiatives launched in my organization both worldwide and in Europe.
The lead speaker, Jessica Pryce-Jones, wrote the book “Happiness at work – maximizing your psychological capital for success” (we were given a free copy!) and defined the concept as “a mindset which enables action to maximize performance and achieve potential.” She and her team developed the “performance-happiness model” based on 5 C’s: Contribution, Conviction, Culture, Commitment and Confidence. Contribution measures the effort at work; Conviction is the short-term motivation both in good and bad times whereas Commitment is long-term motivation; Culture measures the feeling of fit at work; and Confidence is the belief in one’s own abilities. Individuals and teams possess these elements in specific doses that lead to being more or less happy at work. Other important elements of the performance-happiness model are Trust and Pride in the organization and Recognition for achievements.
In the study conducted by the author and her associates, most respondents chose “listen” as key word to define great leadership. And when asked to define achievement, people put the words life, happy, respected on top of the list.
The study concluded that the happiest employees or group of employees are those who score higher than the average in all 5 C´s as well as in Trust, Price and Recognition. Scoring lower in one or more of the elements, means there is unbalance and the individual or the team are not happy at work. So something must be done to fix this.
When asked the difference between engagement and happiness at work, the author said that with the engagement concept we cannot tell what do next and how to drive organizational change. I am not knowledgeable enough to agree or disagree with this statement but it would have been interesting to watch a debate around it.
During the conference, the table groups did some exercises and the one I had more fun with was to classify words as “we can control”, “we can influence” and “we cannot control”. The words were: challenges, self-control, resilience, objectives, culture, strategy, confidence, and potential. Our group only got to half of the words and all were put under “we can influence”. According to the author, to be happy at work we need to understand what we can and cannot control and what we can influence, and then focus on what can influence and control to increase happiness in our work life.
The conference ended with a short introduction to the consulting services of the company that promoted the event. As usual, there are no free lunches and someone had to pay for the cocktail that followed.
Beyond the interest of the topic, the event offered a great opportunity to network. Most participants work in HR or have some influence in organization and business development. I met very interesting people some of them who worked several years ago in the same company as me. Emma was the second most interesting topic of the evening and everyone congratulated us for bringing the baby. My stomach also got happy – the event was held in one of the best hotels in Geneva and we were served very good wine and appetizers.
Dear reader, are you happy at work? To help you answer, join the Synchronicity iOpener survey in www.synchronicity.ch and get a free report by mail.
